Challenge
CANDELA is the only ethical and socially responsible natural and organic supplier for personal care brands, with a 30+ year history steeped in a deep commitment to biodiversity, regenerative practices and fair trade principles. Although CANDELA held strong partnerships in European and Asian markets, they lacked a presence in the U.S. market.
Results
With 10 weeks until the targeted brand launch date, we jumped in for a full immersion in market research and brand development. Navigating international collaboration and four time zones, the CANDELA Organic brand launched on time and on budget, not only meeting, but exceeding the client’s expectations of the products and the process.
Solution
ROOT supported the launch of CANDELA’s U.S. subsidiary, “CANDELA Organic,” by creating an all-new brand to serve the U.S. personal care market. Starting with competitive and customer research, we helped CANDELA develop their foundational brand strategy and messaging architecture. Leveraging the strength of existing award-winning brand assets, we created a look and feel appropriate for the U.S. market. The ROOT team designed and developed all of the sales and marketing materials for their U.S. launch including the website, candelaorganic.com (shown).
“You’ve put together a fantastic team Kuvy! I’m incredibly impressed by Kristine and her empathy and communications skills, and Emily and the research she’s done for us.”
“I’m so glad we chose the right agency. You guys totally get us. I was worried about how we were going to get all of this together, but now I can see how it’s all possible and I am excited. I’m very impressed with the way Kristine connected with us and understood us.”
Challenge
CANDELA is the only ethical and socially responsible natural and organic supplier for personal care brands, with a 30+ year history steeped in a deep commitment to biodiversity, regenerative practices and fair trade principles. Although CANDELA held strong partnerships in European and Asian markets, they lacked a presence in the U.S. market.
Solution
ROOT supported the launch of CANDELA’s U.S. subsidiary, “CANDELA Organic,” by creating an all-new brand to serve the U.S. personal care market. Starting with competitive and customer research, we helped CANDELA develop their foundational brand strategy and messaging architecture. Leveraging the strength of existing award-winning brand assets, we created a look and feel appropriate for the U.S. market. The ROOT team designed and developed all of the sales and marketing materials for their U.S. launch including the website, candelaorganic.com (shown).
Results
With 10 weeks until the targeted brand launch date, we jumped in for a full immersion in market research and brand development. Navigating international collaboration and four time zones, the CANDELA Organic brand launched on time and on budget, not only meeting, but exceeding the client’s expectations of the products and the process.
In Their Own Words:
“You’ve put together a fantastic team Kuvy! I’m incredibly impressed by Kristine and her empathy and communications skills, and Emily and the research she’s done for us.”
“I’m so glad we chose the right agency. You guys totally get us. I was worried about how we were going to get all of this together, but now I can see how it’s all possible and I am excited. I’m very impressed with the way Kristine connected with us and understood us.”
Clear Fork Cider makes exceptional small batch craft cider, but you couldn’t tell at a first glance. With a new taproom and a stellar product line to show off, the cider maker needed to revisit positioning and product strategy to support their growth goals.
learn moreAfter crafting quality meat products in-house at his restaurant Old Major, Chef Justin Brunson decided to start a meat company in 2018 and needed a strong sales and marketing strategy for launch.
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Senior PR Account Manager Emily Tracy has more than a decade of experience in food, beverage and hospitality PR. Emily was drawn to PR from her desire to support the small businesses who create the foundation of strong communities. She creates and implements award-winning PR campaigns with a heavy focus on strategic media relations and compelling content.
After graduating from the University of North Carolina at Chapel Hill with a dual major in journalism (PR sequence) and political science, she was the lead content specialist and an account manager for a full-service communications firm in Atlanta. During her time there, she managed two PRSA winning campaigns, one in content marketing and one in crisis management.
Today, she’s fulfilling her dream in Colorado by representing some of the finest good food businesses in the U.S. and beyond, including Bubbies Fine Foods, The Plant Based Seafood Co., Savory Spice, Table22, Birdcall, Motherlove Herbal Company, Boulder County Farmers Markets, Naturally Boulder and others. Through her work at ROOT, she has won a silver or gold award every year she’s applied from the Public Relations Society of America (2020, 2021, 2022, 2023, and 2024 – so far!)
Kuvy Ax is the founder and owner of ROOT, a seasoned and award-winning PR, marketing and social media agency dedicated to supporting good food – to those who grow it, make it, sell it and bring it to life.
For more than 20 years, Kuvy and her team have handled public relations and marketing for almost every type of food or beverage-related company, program, and event. Her nonprofit/volunteer work has included positions as President of Pollination Planet, Co-President of Slow Food Boulder County, as a member of the Board of Directors of the World Travel Association, and a member of the Board of Directors of the Les Dames D’Escoffier. She has also been a member of the CTO and Dept. of Agriculture’s Heritage & Agritourism Committee, and volunteered for the Flatirons Food Film Festival for many years.
The ROOT team has earned seven PRSA CO Chapter Awards since 2021.
In 2022, Kuvy was a judge for the New Hope Network Expo West and Expo East NEXTY Awards, and was also a speaker at both Expo West and Expo East. She was also a judge and trainer for New Hope’s inaugural Press Pitch event.
In 2023, Kuvy was a New Hope Network Expo West Pitch Slam semi-finalist judge and mentor, as well as emcee for the actual event.
Kuvy loves nothing more than traveling, eating, and eating while traveling.
Anna Wilhelmsen is a seasoned communications professional with over a decade of expertise in food, beauty, wellness, and lifestyle PR. She leverages PR as a tool for positive change to drive meaningful results while aligning with her client’s business objectives.
Anna has represented renowned figures in the restaurant industry such as Wolfgang Puck, and food CPG brands including McConnell’s Fine Ice Cream and Vital Farms. Her corporate communications experience in-house at leading consumer brands like The Bouqs Co and Beautycounter honed her skills in navigating the complexities of high-growth environments. She works with clients to provide strategic PR and communications planning, media relations, corporate communications, brand partnerships, brand positioning, and more.
Becky’s 15 years of marketing experience includes large and small agencies, startups, social media and event-focused agencies, and full-service agencies.
Working in such different spectrums of the industry has provided her with the opportunity to be an expert in field trends, better analyze the effectiveness of marketing programs, and further understand the importance of having a strong strategic focus in all campaigns.
She graduated from Champlain College, located in Burlington, VT, and has since lived all over the country! She brings her go-with-the-flow attitude and problem-solving skills to her role at ROOT as resident “figure-it-outer.” When she’s not writing social content or brainstorming campaigns, she can be found doing a myriad of duties including our newsletter, website fixes, client research, and organizational tasks. In her spare time, Becky can be found drinking copious amounts of coffee while trying to wrangle her two sons (dog and human).
Josephine Agrawal, our Social Media Strategist and Influencer Marketing Manager, is a grammar-obsessed marketing conference nerd who brings 6+ years of digital marketing experience in social media, content strategy and brand voice development to the table.
Josephine loves the challenge of conveying brands’ personalities and real-life passion through their social media channels.
Josephine entered the world of social media marketing while working with MerleFest, one of America’s most renowned and oldest Bluegrass music festivals. With a passion and ear for music, Josephine moved to Nashville, Tenn., and became a go-to social media marketer for local restaurants, renowned musicians, and the Nashville Public Library system. She specialized in event promotion for some of Nashville’s most beloved events, helping to draw crowds that exceeded 100,000. Josephine has also worked extensively in the media world, handling social media for publications like Ed Helms’ The Bluegrass Situation, Edible Nashville, Nashville Scene and the Nashville Post.
She left Music City in 2018 to become the Digital Marketing Manager at Lucky’s Market in Niwot, Colo, where she orchestrated social media strategy for more than 15 new store openings, strategically implemented all paid digital advertising, and taste-tested lots of tasty (and not-so-tasty) veggie chips.
These days, Josephine handles social media strategy for businesses of all sizes, as well as social media training to empower businesses to effectively handle their own social media. When she’s not hashtagging, she can be found cooking Indian food, doing yoga or watering her plants.
Her favorite healthy meal to make is a fresh arugula salad with toasted pine nuts, lemon, olive oil and parmesan cheese.
Kristine Root is a branding and marketing authority with over a decade of experience leading market research, positioning, brand development, and planning for food, beverage and wellness brands.
Kristine’s unique approach blends creativity and innovation allowing her to build holistic marketing plans that level up to business objectives and deliver measurable results. Her 14+ years of experience in marketing strategy and consumer insights is coupled with an unmistakable passion for delivering impact.
Kristine currently manages brand and marketing strategy for ROOT Marketing & PR where she designs growth marketing programs and directs strategic initiatives for the agency’s growth minded clients looking to position for market expansion.
Having held positions in the agency and brand side, Kristine understands the complexity of marketing from both perspectives. She started her career at Whitney Morse, a prominent advertising and branding agency in Minneapolis, MN where she learned the ropes of brand strategy and the value of great design. Kristine was the co-founder of Purple Bamboo, lead the 200% growth initiative for Biodentist, and served as the Director of Business Development and Marketing for The Pineapple Agency — an experiential marketing agency focused on creating raving loyal fans for clients like Noosa Yoghurt, Outdoor Industry Association, Hansen’s Soda, and Under Armor.
Kristine holds a BA in Marketing Communications from Gustavus Adolphus College and digital marketing nano degree from Udacity.
After-hours, you will find her reading cookbooks and books on marketing strategy with equal vigor. She enjoys going to the market, playing with new recipe ideas, camping, biking, skiing, and practicing soccer skills with her family.
Her favorite healthy dish to make is grilled Colorado peaches with mascarpone and fresh mint. But you may want to ask her again tomorrow, she’s always trying something new.
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